Payment/Shipping/Returns


Accepted Payment Methods

1. PayPal        - for both International & Domestic transactions
2. Bank Deposit - for Domestic transactions only
3. Money Order  - for Domestic transactions only
4. Credit Card - Via phone, card number, expiry date and CVV detail required


Notes:
1. EFTPOS facility IS NOT AVAILABLE
2. ADF establishments may use credit cards - will require card number, expiry date and CVV number on back of card.
3. Please refer to auspost.com.au

 

Shipping and Returns 

We process orders as quickly and carefully as possible and do all we can to ensure your items arrive in good condition and on time. However, we are not carriers, therefore, we cannot be expected to accept responsibility for postal service delays.

All delivery dates are estimates only. No liability is accepted for guarantees made by any third-party shippers.

Local custom and excise charges are the purchaser's responsibility.

1. Non-delivery of goods

In the case of an order not being delivered, we need to be notified within 30 days of the product being shipped by us.

All responsibility must be taken by the purchaser to supply the correct shipping address. If the fault is determined to be that of bpcmilitaria.com.au, a refund will be given. All other items which do not arrive or do not arrive by an expected date are dealt with on a case by case basis, and may or may not involve a refund or re-issue at the sole discretion of bpcmilitaria.com.au.

2. Defective or missing items

In the case of a defective or missing item, we need to be notified within 30 days of the product being shipped by us.

Issues regarding items determined to be defective or missing are dealt with on a case by case basis. At our sole discretion, bpcmilitaria.com.au may agree to re-issue the item. Re-issues may be subject to a further shipping charge unless the fault is unambiguously that of bpcmilitaria.com.au.

3. Shipping Options

Self Choice Postage Options


We take no responsibility for any items mishandled, lost or damaged by Australia Post.

Listed below are examples providing a range of shipping options for both Domestic and International customers.

Please choose the option which best meets your expectation of receiving your item(s) and add it to your cart.

Extra cover for loss or damage may be obtained on request. Registered post will only cover to a maximum of AUD 100 (or item value).

Country specific satchels are available in some instances.

If you have any questions, please email us at: info@colourpatch.com.au

DOMESTIC SERVICES – (Destinations Within Australia)  
 

RP-1          $  6.50       Registered Post

When sending items of value or importance within Australia. Registered Post gives an added level of security. 

  
PPS500     $  8.50       Parcel Post satchel - 500g

Prepaid Parcel Post satchels have a fixed price for delivery by road to anywhere in Australia

·       tracking available but no cover

         
PPS3000   $13.80      Parcel Post satchel - 3kg  

·       tracking available but no cover


EPS500     $11.35      EPS500     Express Post satchel - 500g

Prepaid Express Post satchels are an ideal choice for delivery of items required urgently.  Items sent are delivered next business day, providing they are within the guaranteed next day delivery network. Next business day delivery to remote areas and roadside delivery addresses is not guaranteed.


EPS3000   $16.40      EPS3000   Express Post satchel - 3kg

Prepaid Express Post satchels are an ideal choice for delivery of items required urgently.  Items sent are delivered next business day, providing they are within the guaranteed next day delivery network. Next business day delivery to remote areas and roadside delivery addresses is not guaranteed.


INTERNATIONAL SERVICES – (Overseas Destinations)  

Choose a service based on the features that matter most to you - whether it's the most cost-effective option, the fastest or most secure.

SPOS-1     AUD10.00     Standard Airmail

Delivery service for items up to 250g to over 190 countries.

  • Estimated 3-10 business day delivery to metropolitan areas of major cities.
  • No Cover provided/included for loss/damage in transit

Note: Extra Cover and Registered options are not available to all destinations. Please contact us should you require these services.

Note:    A variety of options are available, however type, service and destination will determine cost. Options are available for perusal on: auspost.com.au/international. Any queries, please contact us by email prior to purchase.

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